Temporarily turn off proxy settings
- Click the Start button (lower-left corner), and choose Settings.
- Select Network & Internet, go to the bottom of the selections on the left side, and click Proxy.
- In Automatic proxy setup, automatically detect settings or use setup script, by sliding to On or Off.
- In Manual proxy setup, you can choose to use a proxy server. Generally, it will be off and if you slide it to On, be sure to select Save. And if it was off by default before you turned it on, be sure to slide back to Off when you’ve finished using it.
Internet Explorer 7, 8, 9, 10, or 11
- In Internet Explorer, click Tools (upper-right corner) > Internet options.
- Click the Connections tab, and then click the LAN settings button.
- Under Proxy server, clear the option “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).
Temporarily turn off antivirus
Windows 10 comes with default antivirus software, Windows Defender. If you determine that you’re using it, select the Start button > Settings > Update & Security, and then select Windows Defender on the left. Slide the button to Off. Remember to turn it On again.
- Go to the Control Panel by right-clicking the Start button (lower-left corner), and choosing Control Panel.
- Do one of the following:
- In Category view, select System and Security > Action Center, and then select the down arrow next to Security.
- In Large icons or Small icons view, select Action Center, and then select the down arrow next to Security.
If Windows can detect your antivirus software, it’s listed under Virus protection.
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
Close Command Prompt and see if Windows Updates works then