What Causes Error Code 0x80004005?
Error code 0x80004005 typically happens when you try to access shared folders or drives, when you use specific programs, or when there is a problem installing Windows updates. Here are the most common causes of error code 0x80004005:
- Problems with Windows Update.
- Moving or renaming files and folders.
- Windows notification issues.
- Problems opening or extracting compressed files and folders.
If you notice the error occurs whenever you use a specific program, then the problem is likely software related.
How to Fix Error Code 0x80004005
Follow these steps in order to troubleshoot error code 0x80004005:
Run the Windows Update troubleshooter. The error can be caused when an automatic Windows Update fails, or when files downloaded by Windows Update are corrupted. If you’re running Windows 7 or later, the easiest way to fix problems with Windows updates is to run the built-in automatic troubleshooter.
Delete everything in the Windows Update download folder. If the automatic troubleshooter does not fix the problem, open Windows File Explorer and navigate to C:\Windows\SoftwareDistribution\Download, then delete everything inside the folder.
Run Windows Update. If your problem is related to Windows Update, you may have to finish downloading and installing updates. After running the troubleshooter and manually deleting the files in your Windows Update folder, try running Windows Update again.
Delete your temporary files. In some cases, a corrupt temporary file can cause error 0x80004005. Use the Windows Disk Cleanup tool or type %temp% in the Windows search bar to find your Temp folder and delete everything inside.
Disable Outlook mail notifications. The error code can occur when Microsoft Outlook attempts to notify you of new messages. If disabling this feature fixes the problem, then you will have to choose between leaving the feature off or switching to a different free email program.
Disable Windows Defender. In some cases, antivirus software can detect a false positive in connection with the Microsoft Outlook app. If you’re experiencing error code 0x80004005 when using Microsoft Outlook, and disabling notifications did not help, turning off your antivirus software may fix the problem. Make sure you also disable Norton Antivirus and any other third-party antivirus programs you use.
Disabling your antivirus software leaves your system vulnerable to malware. Try different free antivirus programs to find one that doesn’t conflict with the applications you use.
Use a different unzip program. If you see the error code when trying to extract or open compressed files (like .zip or .rar files), use a different extraction tool.
Re-register jdscript.dll and vbscript.dll. If you still see error 0x80004005 after trying to unzip files with other extraction tools, then re-registering two dynamic link libraries (DLLs) may help. Open the Command Prompt as an administrator and input the following command, then press Enter:
Then, input the following command and press Enter:
Add a key to the Windows Registry. If you suspect you’re seeing error 0x80004005 in conjunction with copying or moving files, open the Windows Registry Editor and navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
- If you have a 32-bit system: Create a new DWORD registry value called LocalAccountTokenFilterPolicy.
- If you have a 64-bit system: Create a QWORD registry value called LocalAccountTokenFilterPolicy.
In both cases, set the value to numeric 1 (on), then select OK. After that, you will have to restart your Windows PC to see if the problem has been fixed.